FAQ & Troubleshooting


Is the Application available for iPhone/iOS?

Not yet.
We have plans to bring Timesheet to iOS as well. Stay tuned!

You can use the web application on all mobile devices and platforms.

Platform Compatibility
Platform Compatibility

Do I need to choose a subscription plan before the trial?

You can use the Android application for free as long as you want. You can test the web application 30 days completely free. If you want to use the web application or cloud synchronisation you can subscribe one of our paid plans during the trial period or after the expiration.

What happens after the 30-day trial period?

You are going to be asked to choose one of our paid plans. If you need more than 30 days to decide, you can send us a request.

You can find out more about our subscription plans here.

Is this a secure site for purchases?

Absolutely! We work with Stripe which guarantees your safety and security. All site communication and data transfer are secured and encrypted.

How can I cancel a subscription plan?

You can cancel your plan at any time at your subscription profile ( You will have access until your account expires. After the expiration you can use the android application for free as long as you want.

Android Application

App does not synchronize data

Timesheet needs the contacts permission to access your Google Account to synchronize your data. You can change the permission settings at:

Phone Settings -> Apps -> Timesheet -> Permissions -> Enable Contacts Permission

The Synchronization can be enabled at your Account Settings. You can change the account settings at:

Phone Settings -> Accounts -> Timesheet -> Enable Synchronisation

  • Enable Contacts Permission
  • Activate Account Synchronization

Permission Settings
Permission Settings

Web Application

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Third party cookies are set when signing in to To allow third party cookies you have to change your content settings inside chrome. You can change the setting at: Chrome Settings -> Show Advanced Settings -> Privacy -> Content settings.

Allow third-party cookies and site data
Also make sure that the sign-in popup is not blocked by your browser. Ad-Block Plugins may block the sign-in popup.

Chrome Settings
Chrome Content Settings

Contact Us

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